This Privacy Policy is to help you understand…
- What data we collect
- Why we collect it
- What we do with it
Data we collect
Details of your visits to our website (Google Analytics)
- Information that you provide by filling in forms on our website (Email Marketing)
- Information provided to us when you communicate with us for any reason.
Use of cookies & Google analytics tracking software
We use Google Analytics software to collect information about how you use twskateboardinglessons.co.uk We do this to help make sure the site is meeting the needs of its users and to help us make improvements. Google Analytics stores information about…
- the pages you visit on twskateboardinglessons.co.uk
- how long you spend on each page
- how you got to the website
- what you click on while you’re visiting our website
This data does not contain your personal information (eg your name or address) so this information can’t be used to identify who you are.
Further information about cookies and Google analytics
Your Email
This website operates an email collection program, used to inform subscribers about products and services as well as future open days.
Compliance with UK Spam Laws
Email addresses and subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003.
- All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998.
- We do not pass on your information third parties nor shared with companies / people outside of Holmsted Events
- All subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign.
Online Orders
If you are a Customer, when you make payments to, or transact with a User through our online store, we will receive your transaction information. The information that we collect will include payment method information (such as credit or debit card number, or bank account information), purchase amount, date of purchase, and in some cases, some information about your purchases. Different payment methods may require the collection of different categories of information. The payment method information that we collect will depend upon the payment method that you choose to use from the list of available payment methods that are offered to you at the time of check-out. We may also receive your name, email, billing or shipping address and in some cases, your transaction history to authenticate you.
In connection with fraud monitoring, prevention, detection, and compliance activities for Stripe and its Users, we receive identity related from the following sources:
- From Customers (including through their devices (e.g. IP Addresses)) related to Customers.
- From Users about themselves and their Customers, including as collected through our Services.
- From our business partners, financial service providers, identity verification services, and publicly available sources.
Payment
All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons can obtain plaintext card numbers but can request that cards are sent to a service provider on a static allowlist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in a separate hosting environment, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).
Tracking email
Email marketing campaigns sent by Tunbridge Wells Skateboarding Lessons may contain tracking facilities within the email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. TWSL use email software provided by Mailchimp. (Privacy Policy of Mailchimp)
Storing of your information
Your personal information is kept private and stored securely as detailed in the Data Protection Act 1998. All data we collect from you is stored in locations within the UK. Our website servers are hosted in the UK and managed by IONOS.
Disclosing your information
We do not share your information to third parties unless legally required to do so.
Access to your data
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our admin costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
Contacting us
If you have any comments or requests regarding your data please email us at info@twskateboardinglessons.co.uk